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FAQs2021-01-27T02:30:45+00:00

OTTAWA’S PROFESSIONAL HOUSE PAINTING COMPANY

Get a quote TODAY
Looking for professional house painting?2021-01-20T07:53:22+00:00

613PAINTING, Ottawa’s Professional House Painting Company.

Due to COVID-19 we are minimizing any non-essential home visits. You can still get a quote today by applying online.

The 613PAINTING Process: Quote it. Book it. Paint it. Done.

1. Get a quote, in person or online.

2. Book the job, colours, scope of work, schedule and submit deposit.

3. Painting, interior or exterior, we’ve got you covered. We’ll take care of everything from organizing the paint/supplies, set up, prep, finish coat and clean up.

4. Done. Upon completion and satisfaction the balance is due and you can leave us a review.

4b. Repeat. Have us back for other projects or refer us to family/friends and help support local small business and entrepreneurship.

What kind of painting do you do?2021-01-20T07:44:05+00:00

We specialize in residential and commercial interior and exterior painting; ceilings, walls and/or trim. Our work includes but is not limited to staining projects as well as minor repairs.

How much will professional painting cost me?2021-01-20T07:59:07+00:00

It depends on the scope of the work. We can assess your project details and budget needs together first to ensure the best fit for you.

Please note that we have a minimum job size of $1,000+hst BUT we are fully staffed, fully insured and come highly recommended, even by The Home Depot (HD). We are proud to be your local HD PRO!

Everything we do is charged by square footage and unit item, NOT hourly.  Please contact us today for your free quote. We will get back to you within 48-72 hours or less with next steps.

Pro Tip: Did you know that painting your home is the greatest return for the lowest cost of all home projects. It’s a smart investment versus an unnecessary cost.

How long does a quote take?2021-01-20T07:56:25+00:00

It varies but in general we promise to have your detailed quote back to you within 5-7 business days or less. We offer in person consultations or online “e-Quotes”. Our quotes are sent digitally, invoices are sent via QuickBooks Online accounting and we accept contactless payment.

Due to COVID-19 we are minimizing any non-essential home visits. You can still get a quote today by applying online.

 

How do I get a quote and which quote type is best for me?2021-01-20T08:06:52+00:00

Due to COVID-19 we are minimizing any non-essential home visits. You can still get a quote today by applying online.

In person consultations are best if you cannot submit online, if you would like help with colour selection(s), design recommendations, and if we have access to the property to do a walk through. This appointment usually takes anywhere from 30-60 minutes. It’s best if everyone involved in the project’s decisions be present or available for the appointment.

Online e-Quotes are best if you don’t yet have access to the property, and/or if you can provide photos, measurements (example: Bedroom One 10ft long x 12ft wide x 8ft high) and a description of the areas you would like painted (example: 2 coats prep and paint ceiling, walls and trim, colour change). Online e-Quotes are speedy and a good starting point to get a general idea of cost. You can expect to have your detailed online e-Quote back to you within 3-5 business days or less. Project details will be finalized upon on site inspection and if there are any changes, they will be discussed and agreed upon together prior to beginning the project.

Do I need other quotes?2021-01-20T08:08:13+00:00

It never hurts to get other prices/recommendations to best plan a project. However, if you are getting multiple quotes please be sure to let us know and that you compare the scope of work, quality of products and details equally. Let us know your top painting priorities so that we can see if we are the best fit for the project and your needs. At the end of the day, we want to do a great job for a fair price and make the process as smooth as possible for everyone involved.

When can you start?2019-04-12T19:21:48+00:00

It depends. We recommend booking your quote roughly 6-12 weeks prior to the actual painting. This will increase the likelihood of planning your project around a schedule that works best for you, especially if you are coordinating other renovations.

How long will my painting job take?2019-04-12T19:21:29+00:00

It depends. Once we have completed your detailed quote we will let you know the timeline for the project.

How do you apply the paint?2019-04-12T19:21:08+00:00

Everything we do is brush and/or roll. We do not spray. Depending on the surface being painted or stained, the product(s) being used and the colour(s) being selected, we will provide you with our best recommendations for a beautiful long lasting finish.

What paint do you use?2019-04-12T19:20:48+00:00

After you’ve decided to make the investment of time and money to have the work performed correctly, don’t let the temptation of potential savings on material costs ruin the quality and longevity of your project. Not all paints are created equal. High quality paints utilize better ingredients and less fillers which equates to a longer-lasting paint job. Low quality exterior paints tend to chalk, fade, peel, and crack – whereas higher-end products will stay looking beautiful and protect your home for much longer; and are backed by a better manufacturer’s warranty. Low quality interior paints don’t cover as well – creating the potential to use more material to complete the job. If you’re someone who likes to keep their walls clean, low quality interior paints tend to scuff easily and not wash well, and they typically having a stronger odor that lingers in your home during the curing process, which can take as long as 30-days. If you want the best value for your money, don’t skimp on the paint quality. We primarily use top of the line paints from Dulux, Sherwin-Williams and The Home Depot. If you have a specific paint/stain you’d like us to use, please discuss this with us at the time of the quote.

Does the paint smell?2019-04-12T19:20:27+00:00

Yes, most paints have an odor due to a higher V.O.C level (volatile organic compounds) which makes paint smelly. Nowadays there are paints that are ZERO VOC, so they are environmentally friendly, safe for women who are pregnant or anyone with environmental sensitivities.

Do you use oil paints?2019-04-12T19:20:09+00:00

Rarely. Most paints these days are a blend of latex or acrylic. Often we will use an oil conversion primer over existing old oil paint and then top coat with the new latex or acrylic paint.

Do you colour match?2019-04-12T19:19:48+00:00

Yes. Plus, for every project, all the colours and products used will be filed at the paint store under a “paint order” or “PO” name of the address of the project. That way if ever you need more, you know how to get it.

Do you offer interior design advice?2019-04-12T19:19:27+00:00

Yes. Please ask us for more details.

Do you do wallpaper?2019-04-12T19:19:07+00:00

No we do not apply wallpaper. However, in some cases we can remove old wallpaper, prep and then paint.

Do you do repairs?2021-01-20T08:08:54+00:00

Yes, we do minor repairs. For larger repairs we work with other local reputable contractors.

Due to COVID-19 we are minimizing any non-essential home visits. You can still get a quote today by applying online.

Do you do stipple work?2019-04-16T15:44:43+00:00

Yes, we do minor stipple jobs. For larger stipple jobs we work with other local reputable contractors.

How many painting jobs do you do in a season?2019-04-12T19:18:02+00:00

Over 50 projects.

How many painting jobs have you done?2019-04-12T19:17:37+00:00

Over 1,000 projects.

How many painters do the painting?2021-01-20T07:57:00+00:00

You can expect anywhere from 1-3 crew members on a project depending on the size and/or timeline. All projects are lead/supervised by our operations manager, Marc Lapointe.

Who do I contact to answer my questions and address any concerns throughout the project?2019-04-12T19:12:54+00:00

It is of utmost importance to us that we keep an open line of communication with you before, during, and after your project. As such, you will have more than one point of contact during your painting project. You can feel free to contact your estimator, Katrina, at any time. You can also talk to your crew leader or operations manager, Marc. Either of them will be there to help.

What kind of guarantee do you provide?2019-04-12T19:11:40+00:00

We guarantee that you will be satisfied with the quality of our workmanship, the products that we use and our customer service. We will perform a thorough walk-through with you upon completing your project to ensure that you are happy with every detail. If you notice any touch ups then or later, let us know and we will be happy to come back and make sure it looks great.

Are you insured?2019-07-09T22:07:32+00:00

Yes, we have liability coverage for both residential and commercial jobs as well as WSIB insurance and we send a copy of it with every quote.

How can I pay?2019-07-09T22:05:38+00:00

We accept cheque, eTransfer, Visa or Mastercard. All transactions, invoices and receipts will be sent via QuickBooks accounting software and are subject to HST.

Do you have an HST number?2019-04-12T19:09:13+00:00

Yes and it is also on your invoice. 858 453 582 RT0001.

What if I have some changes or additional work that I would like to have the crew do while they’re already at my home?2019-04-12T19:08:34+00:00

In most cases it is more cost-effective for us to issue change orders or additional work orders during the project than for us to come back after the project is complete. Please mention to Marc or Katrina and we will accommodate to your requests.

613 Projects

Take a look at some of our recent interior and exterior painting projects.

613Painting Interior
613Painting Interior
613Painting Exterior
VIEW ALL PROJECTS

Quality from start to finish

We understand that service goes beyond the project itself. We promise that from the moment you contact us, we will make your experience with us as smooth and simple as possible. 

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